TVs & players

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mbraden24
Newbie

Trying to connect my device to a hotel

it’s saying to go to wireless settings but I must have the wrong app bc I don’t even see that. I really need help. 

Tags (1)
0 Kudos
1 REPLY 1
makaiguy
Community Streaming Expert

Re: Trying to connect my device to a hotel

@Mbraden24-

Many hotels, dorms, campgrounds, etc, are set up with a wifi system that you connect to by logging in on a web page via an internet web browser.  This establishes your connection for that device.    That's okay for a computer or phone that has a web browser, but your Roku does not have one.   
 
In order to log the Roku into the net's web page, you log in via your computer/phone/tablet as usual but you run it through the Roku instead of directly.     
 
You do this by connecting your computer or mobile device to the Roku via a wifi-direct connection. When you then log into the system's web page on your browser while connecting through the Roku it establishes the Roku's connection.  
 
This Roku page explains the process: https://support.roku.com/article/215058118  

One caveat: the Roku must already have been set up and linked to your Roku account. It's easiest to do this at home before you leave.  Otherwise you can do the initial setup via a conventional WiFi connection, like a WiFi hotspot on your phone, before connecting through the Hotel/Dorm setup process.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!

For support, visit support.roku.com.