TVs & players

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Vinnieb
Newbie

Tried everything and streaming stick will not pair

Jump to solution

I have tried everything on this site and Google search but still can not pair remote to streaming stick!!

Tags (1)
0 Kudos
1 Solution

Accepted Solutions
RokuKariza-D
Retired Moderator

Re: Tried everything and streaming stick will not pair

Jump to solution

Hey @Vinnieb

Thanks for the post.

Roku Streaming Sticks can be connected directly to an HDMI port on your TV, therefore, wireless interference from the HDMI connector may impact the performance of your remote. We would recommend moving it away from the HDMI connector on your TV by installing a free extension cable.

Please keep us updated!


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuKariza-D
Retired Moderator

Re: Tried everything and streaming stick will not pair

Jump to solution

Hey @Vinnieb

Thanks for the post.

Roku Streaming Sticks can be connected directly to an HDMI port on your TV, therefore, wireless interference from the HDMI connector may impact the performance of your remote. We would recommend moving it away from the HDMI connector on your TV by installing a free extension cable.

Please keep us updated!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!