TVs & players

[dgg9]

No, there's no issue with my network, same as a hundred other people posting here.  One minute, the Roku is working, then a software update, and then it doesn't work.  Nothing else changed; everything else still works.

[atc98092]

[post edited] You as the end user will see at best a $5 coupon for a new Roku. I've seen far too many of them that get virtually nothing from them. Not worth the aggravation. 

[dgg9]

"Not worth the aggravation. "  Your opinion is duly noted.  Meanwhile, hundreds or thousands of people coughed up money for a device that stopped working.

[C_I]

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@dgg9 wrote:

No, there's no issue with my network, same as a hundred other people posting here.  One minute, the Roku is working, then a software update, and then it doesn't work.  Nothing else changed; everything else still works.

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      Then there may be a compatibility issue with your device and the software update. As I said, I have a Roku Express+ 3900 series and I've had zero problems connecting to my WiFi. 

[C_I]

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@C_I wrote:

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@dgg9 wrote:

No, there's no issue with my network, same as a hundred other people posting here.  One minute, the Roku is working, then a software update, and then it doesn't work.  Nothing else changed; everything else still works.

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      Then there may be a compatibility issue with your device and the software update. As I said, I have a Roku Express+ 3900 series and I've had zero problems connecting to my WiFi. And I updated to the software update. 9.3. 

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[dgg9]

"compatibility issue with your device and the software update"  Well yes, of course.  That's by definition a mistake by the manufacturer.

[L1ghtbr1nger]

C I is a dumbass just trolling and probably doesn't even know he's a troll. But going out of your way to argue because your device still works is stupid and petty

[rrh]

Thanks. Roku support suggested that I connect to the internet using my phone as a hotspot, bypassing my router, and it worked! This is inconsistent with the theory that the update created a problem for the device connecting to the router. I wonder if Roku will issue a new update that fixes the problem that the device can access through the hotspot connection.

[boogernose]

I hope you have unlimited data plan.

[atc98092]

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@dgg9 wrote:

This doesn't make sense.  If hundreds of Roku units suddenly can't see WiFi from routers, then the fact that your *phone* can connect to the Roku doesn't falsify the problem of router-roku.  Also, using your smart phone to source countless GB a week to your TV is not a financial long term solution, and certainly not what most people will sign up for.

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Yes, it's a bizarre issue. But once the hotspot is used and the Roku updated, it should then connect to the primary home connection again and be fine. It makes no sense, but it's worked for many users.