Khan1
Reel Rookie

Tcl 55 no wifi connectivity

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My TCL 55 Roku having issues with wifi said no hardware . I’m trying to reset with plug it out and put it back after 10 minutes. Try to restart it but won’t worked and finally i do factory reset still have no wifi connectivity. Kindly help me regarding this issue.

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renojim
Community Streaming Expert

Re: Tcl 55 no wifi connectivity

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If you get a message to the effect that the Wi-Fi hardware is missing, you have a hardware failure.  Try contacting TCL.

Where to get support for your Roku TV™ | Official Roku Support

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Tcl 55 no wifi connectivity

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If you get a message to the effect that the Wi-Fi hardware is missing, you have a hardware failure.  Try contacting TCL.

Where to get support for your Roku TV™ | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Khan1
Reel Rookie

Re: Tcl 55 no wifi connectivity

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So here is the thing i was try to fix by my own so i did factory rest one more time and restart my wifi device and leave the tv without connecting to any network for a day and then connect through the same wifi and its work perfectly thank GOD.

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RokuJechealR
Retired Moderator

Re: Tcl 55 no wifi connectivity

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Hi @Khan1,

Thanks for letting us know about this!

We are more than glad to hear that the matter has been resolved. We express our gratitude for your effort, patience, and understanding in resolving this issue.

Please let us know if there are other related issues that we can look into further.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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