I have other Rokus in the house and they work fine. The one in my bedroom won’t work. It starts up, takes me to the lets get stared screen, I connect to my network with a strong signal, it connects, re-boots, and then takes me right back to the let’s get started screen time after time after time again??!
If you have it connected to the TV's USB port for power, try the supplied USB power adapter plugged into the wall. If it didn't come one, try a USB power adapter/charger from a phone or tablet. Look for one that has fine print that says something like, Output: 5V 1A (1000mA). Greater than 1A/1000mA is ok as well.
If you have it connected to the TV's USB port for power, try the supplied USB power adapter plugged into the wall. If it didn't come one, try a USB power adapter/charger from a phone or tablet. Look for one that has fine print that says something like, Output: 5V 1A (1000mA). Greater than 1A/1000mA is ok as well.
We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.
Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality.
In the meantime, for additional assistance, visit our Support Site.
Thanks for your patience — we’re excited to share what’s next!