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JillH
Newbie
‎08-18-2023 04:32 PM

TV turning off on it's own

I am having trouble with the Hisense Roku tv turning off after it sets for a few minutes on the home screen.

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3 REPLIES 3
renojim
Community Streaming Expert
‎08-19-2023 01:13 AM

Re: TV turning off on it's own

Is a "few minutes" like 20?  I don't know if TVs have the "power saving" option that other Roku devices have, but look for it under Settings->System->Power and try disabling it if it's there.

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TENNIS1
Channel Surfer
‎08-19-2023 03:06 PM

Re: TV turning off on it's own

Ours turns off as well evertpy now and then for no reason!!!!

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RokuJohnB
Community Moderator
Community Moderator
‎08-20-2023 12:13 PM

Re: TV turning off on it's own

Hi @TENNIS1,

Thanks for keeping us posted about this issue!

We understand you're having a problem with your Roku TV since it will turn on by itself. We're happy to assist you. Did you try the troubleshooting steps that have been provided by @renojim?

Let us know how it works.

All the best,

John

John
Roku Community Moderator
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