TVs & players

[Esmitty]

TV powers on and just says TCL Roku TV at the top left with a red screen. Doesn’t allow me to go through a menu or select any apps

[Esmitty]

[RokuEmmanuel-D]

Welcome to the Roku Community, @Esmitty!

We understand you're encountering unintended behavior with your TCL Roku TV display. No worries; we're here to dive into this case and investigate this further for you. 

Could you please let us know what troubleshooting steps you have tried so far? You could also try rebooting your Roku TV by unplugging it from the power outlet for several seconds and then plugging it back in to see if that resolves the issue. We would also like to request a picture of the incident to gain more insight into the problem. 

We are looking forward to your response. 

All the best,
Emman