TVs & players

[Mikebham]

I'm stuck on the Activate your Roku player page. It says 'enter your email address" but there is no way to do it ... I can't even scroll down to the email box. I get nothing  .. no keyboard ... no alphabet ... no way to enter an email

[renojim]

@Mikebham, have you tried pressing OK on your remote?

[Drumharm1]

If you can’t see the “continue” button at the bottom of the page, turn your phone sideways. 

[Tiffanymathews]

Need help on activating this could you please help me

[RokuMary-F]

Hi @Tiffanymathews,

Welcome to the Roku Community!

Can you please provide us with more specific information about the issue you are experiencing? What was the error message when attempting to activate your Roku device?

We recommend starting here to troubleshoot activation issues: How to activate or link your Roku® streaming device | Official Roku Support

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary

[Heyme]

Trying to activate stick get as far as activation sent but nothing in my emails 

[RokuMary-F]

Hi @Heyme,

Thanks for reaching out to the Roku community!

Have you tried searching your emails for "activation" as well as checking the Spam folder sometimes the activation link may be found there?

If you are still unable to receive an activation email, can you please provide the serial number/device ID on your Roku device?

Please keep us posted and we'll continue assisting you from there.

Best regards,
Mary