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amarada824
Newbie
‎12-10-2023 12:01 AM

Strong chemical off gassing from 24" onn. Roku TV

Device type: 24" onn. Roku

strong chemical odor, off gassing

I cannot even keep tv in room due to strong odor.  Was in my 7 year old daughter’s room and the odor has not dissipated in over two months time.  Had to move the tv to the garage.  

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2 REPLIES 2
Jorge1234
Newbie
‎12-10-2023 01:20 PM

Re: Strong chemical off gassing from 24" onn. Roku TV

Haciendo 

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RokuJohnB
Community Moderator
Community Moderator
‎12-12-2023 01:33 PM

Re: Strong chemical off gassing from 24" onn. Roku TV

Hi @amarada824 @Jorge1234,

Warm greetings from the Roku Community!
Please unplug your Roku TV right away. We highly suggest that you contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV
Thanks,
John

John
Roku Community Moderator
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