TVs & players

[Junktv]

You're a joke if that's your solution you're a f****** joke from what it looks like honestly I think you guys have programmed it this way so that you can sell more apps cuz if people can just use the phone screen to do whatever they want they aren't going to pay for your **bleep** apps especially all the ones that don't work I went through every single one of the screen casting apps none of them work you have it purposely set up that way that's the solution they have it purposely set up so that you cannot screencast anymore and they just don't want to admit it it's time for one of us just to take them to court for false advertising

[MadsJef]

Mine just stopped today

Well from my Android Smartview which I do often so that my elderly mother with Alzheimer's can do skills activities

Real nice Roku, real nice keeping a nice little old lady from easily seeing a Screen

[Fifthtapped]

They never fix the problem for nobody. But only fix i did is buy a firestick and cast to it. I have no problem with firestick. I gave up on expecting roku to fix this problem.  SORRY AZZ COMPANY.

[RokuJharra-Q]

@MadsJef 

Looks like you're having some trouble with screen mirroring on your Roku device. No worries, we're here to help you out!

Let’s try a few things to see if we can fix it:

• Head over to Settings.
• Find Advanced System Settings.
• Click on Network Connection Reset.
• Hit Reset Connection.

After that, simply restart your router or modem. Once it is back online, try reconnecting your device to see if screen mirroring works.

Let us know how it goes.

Roku Community Team

[MadsJef]

Already tried that to no avail 

Do you really think I hadn't already exhausted all provided troubleshooting?

There's obviously some sort issue with my latest update

Version: 14.5.4

Build: 5944

Because this issue began for me that day of the update  26 APR2025

From reading other posts this issue is rolling out across Roku devices since at least NOV2024

Seriously address this greater issue rather than condescendingly push an auto troubleshooting response because y'all clearly didn't read the initial posts

We've all tried the pitiful single troubleshooting step with resolution

[Fifthtapped]

They like to waste everyone's time and act like we stupid. They ask the obvious things a child with a phone can Google.  Your a joke roku. 

[AvsGunnar]

Roku previously instituted a new permissions change under Settings/System/Advanced System Settings/Control by Mobile Apps that affected some casting apps.

Changing to Permissive or Enabled should resolve the issue for most casting apps. (and screen mirroring).

On the Roku device, this is really the only setting that should cause an issue.  Otherwise, may have to look into router settings and see if any ports are closed or firewall settings/client isolation settings may be prohibiting connection.

[MadsJef]

Thank you for more appropriate troubleshooting suggestions

I had switched between Permissive and Enabled already

But checking the router settings themselves was another good idea (it didn't help but still a good thing to check)

I had already reset the router to force everything to reconnect but that didn't help either

None of the Roku devices in the house show up any longer on my Android Smartview setting as of that update mentioned above

[AvsGunnar]

@MadsJef 

Forgot to mention about Settings/System/Screen Mirroring but assumed you probably had that configured correctly since it was working up until the last update. (default is Prompt, which should not prevent connection and discovery.).  Some Smart View users indicated needing to set to 'Always Allow' for their phones to discover the Roku. (although this does not seem to be a universal requirement among Smart View users).

If you haven't already, I would try Factory Reset of the Roku device. (just make sure you have a working physical Roku remote before performing).  Some users have reported this was the only way to resolve the issue in the past with Smart View issues.

https://support.roku.com/article/208757008

----

I am using an Android Umidigi F3 (that uses a wireless display setting) and the Screen Mirroring for me is working properly.  Will note that this is the only Android I have had that ever allowed me to screen mirror or cast directly to my Roku device. (previously had to use 3rd party apps to accomplish this).

[RokuJharra-Q]

@MadsJef 

Thanks for keeping us updated on the screen mirroring issues. We’re here to help!

Could you share a bit more info?

• Roku device or TV model, serial number, and device ID. (these can all be found in Settings > System > About).
• Tracker and GC (Home 5x, Back 5x)
• Which specific app(s) are affected? (Is this the only app affected?)
• The mobile phone's model and running software version.

Sharing this information will help our team investigate the issues with your devices and get you the help you need.

Thanks for your help!

Roku Community Team