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DeanFrein56
Newbie
‎07-07-2023 01:10 PM

Roku won’t move past updating channels

I am have same  issues, just keeps circling the update channels. Wi-Fi is working great

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1 REPLY 1
RokuJechealR
Retired Moderator
‎07-08-2023 02:41 PM

Re: Roku won’t move past updating channels

Hi @DeanFrein56,

Welcome to the Roku Community!

We understand that you are facing an issue with the Roku device. We'd be happy to look closer to see how we can help get you up and running. Just to verify, how are you powering your Roku device? Is the device plugged into the TV's USB port, or is it plugged into a wall outlet? If you are still experiencing an issue, we recommend disconnecting your wireless network and rebooting your Roku device to see if the issue persists.

Please keep us posted, and we'll continue assisting you from there.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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