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schemagrl
Newbie

Roku voice remote not pairing after factory reset.

Ive tried everything, held the two buttons for 5 seconds, reset it by holding for 20 seconds and now its unplugged while i find a solution, i had to reset the streaming box anyways because it was saying that the wifi hardware was missing, i cant get past the language screen and the remote refuses to connect even though it was working fine prior to the reset, any help would be appreciated.

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renojim
Community Streaming Expert

Re: Roku voice remote not pairing after factory reset.

Are you still getting the "Wi-Fi hardware missing" message?  The voice remote will never pair if the Wi-Fi hardware isn't working.

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