TVs & players

[Brianharris]

Roku sound bar light is on. Remote will turn on tv and sound bar when pushing on/off button. 

Remote will do nothing else. Can't get Roku program to appear on tv.

Sound bar light blinks when pushing any remote button.

Remote mute and volume used to work. Not now.

Nothing happens when talking into voice.

I have the Roku app on my iPhone. Same results.

Help!!

[Brianharris]

Adding to my last comment: I did unplug the soundbar. Yet to search the tv settings. :)))

[KingNyRican]

Make sure HDMI is plugged in also

[RokuCarly · Accepted solution]

A warm welcome here in the Roku Community, @Brianharris!

We appreciate you reaching out for Support and we'd be more than happy to find you the best resolution possible.

In this instance, we suggest pressing and holding the Back and Home button simultaneously for about 30 seconds to reset it. After doing so, kindly re-pair it again to see if it will make any difference. 

If the issue still occurs, kindly send us a PM here as we will be asking for further personal details regarding this matter. To send a PM, kindly select my username > View Profile > on the right side of the page, select Send this user a private message.

We'll be anticipating your update!

Best regards,
Carly