TVs & players

[dustintrose]

My vizio roku remote and my brand new roku remote are doing the same thing. The arrow buttons only make a ding noise with nothing all the app buttons make a ding noise but nothing else the ok button not working at all only the volume and channel buttons work and the power button. I can't connect to my wifi because I can't move over or anything just up and down with the channel buttons. 

[RokuArjiemar · Accepted solution]

Hello ! @dustintrose,

Thanks for the post,

We appreciate you reaching out to us. We're pleased to assist.

• What Roku device are you using right now?
• Is this the first time you have experienced this issue?
• What type of remote are you using right now?
• How long have you been using this remote?

If your Roku Simple remote or Roku Voice remote is not working as expected, you can find troubleshooting tips for common issues, including how to pair and restart your voice remote. Please check this out: How to fix your Roku voice or simple remote that is not working

Thanks,

Arjiemar