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Janetwd60
Newbie

Roku remote battery draining in 2 weeks

The roku employees need to STOP with the "thank for for bringing it to our attention" BS this has been going on for literally years!! FIX IT!! I'm going to look up organizations to report this nonsense to maybe that'll get them to fix it!! This is ridiculous!!

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RokuCarly
Community Moderator
Community Moderator

Re: Roku remote battery draining in 2 weeks

Welcome, and thank you for posting here in the Roku Community, @Janetwd60.

We appreciate your feedback and sincerely apologize for any trouble and inconvenience this may have caused you.

While Roku remotes are designed to go the distance, there are a few things that will drain a remote a bit faster:

  • Heavy usage of private listening and voice command feature on the remote itself--using the Roku mobile app will save your batteries!
  • Congested Wi-Fi network around the device--the reason for this is that most remotes will use RF to connect to your Roku player, and constant reconnection will use more battery.
  • Or viewing lots of short-form content, like YouTube, where a streamer could go through a few hundred button presses in an hour.

By the way, we also offer the Roku Voice Remote Pro, a rechargeable remote with private listening, voice search, voice commands, two programmable shortcut buttons, lost remote finder, and you'll never repurchase a pack of batteries!

If you are having issues with your Roku remote, kindly tell us more about how we can help you with this, and we'd be more than happy to continue doing so, as your satisfaction and convenience are what we aim for. 

Thanks,
Carly

Carly Y.
Roku Community Moderator
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