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avritter
Reel Rookie
‎08-19-2023 09:39 AM

Roku device not responding

Since yesterday I can't get my Roku device to work. The indicator light is constantly on, and I tried various re-set options to no avail. Even the "factory reset" button will not work. Any ideas?

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2 REPLIES 2
HDMIGuy
Roku Guru
‎08-19-2023 09:55 AM

Re: Roku device not responding

@avritter What Roku device do you have?  Have you unplugged the device and plugged it back in.   Unfortunately it may be that the device has failed.

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avritter
Reel Rookie
‎08-19-2023 11:55 AM

Re: Roku device not responding

@HDMIGuy I have a Roku Ultra, and yes I have tried the unplug and plug several times to no avail.

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