TVs & players

[imani_]

The captions that r default for apps no longer show up but r removed nd covered by rokus built in captioning system. I absolutely hate it and i cannot get true accuracy with names nd words that r exclusive to specific shows so instead they show up spelled wrong or just plain incorrect. I wish their was an option to completely remove the captions on the roku so i could enjoy the normal captions built into the different apps and channels.

[RokuJohnB]

Hi @imani_,

Greetings from the Roku Community!

We understand you're having trouble with the closed captioning. We'd like to investigate this further.

• Is this happening on all apps, or only on a specific app?
• Could you share a photo or video clip with us?
• Have you tried to restart your Roku device?

Can't wait to hear back from you!

Thanks,
Roku Community Team