TVs & players

[nubs]

Have done restarts, sign out of apps/remove & reinstall apps, contacted cable co verified internet working, contacted paramount+/walmart+ no help; have disconnected/reconnected everything. When starting any app will start playing ads then cut out to screen says ERROR but no code & try again. 🤬🤬🤬🤬🤬🤬🤬🤬

[nubs]

Oh and have 2 roku tvs and this only happening on one!!!

[RokuJohnB]

Hi @nubs,

Greetings!

Thanks for trying those troubleshooting steps! We want to dive a bit deeper into your issue.

• Is this issue occurring in all apps, or just one?
• Could you share a photo or video clip with us?

Looking forward to hearing from you soon and getting your details!

Roku Community Team

[nubs]

I did reply and sent 2 pics. Did you not get them? Still waiting for solution if any

[nubs]

[RokuJohnB]

Hi @nubs,

Thanks for keeping us posted.

We’re here to assist you further! Please check out this support article for any issues you may encounter while playing shows and movies on your Roku device.

I hope this information is helpful. Please keep us posted.

Cheers,
Roku Community Team