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Spirited75
Newbie

Roku app will not open on Galaxy S24 ultra

When I try to open the app, I can see the boxes trying to load. Then it shows "Trending now" and "the roku channel". Neither can be selected, and I am missing all of the other options in the app. 

I have: 

1. Tested on wifi and Mobile data

2. Cleared app cache and data

3. Uninstalled and reinstalled the app. 

Has the app been updated for Android 15? Any suggestions?

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1 REPLY 1
RokuJharra-Q
Community Moderator
Community Moderator

Re: Roku app will not open on Galaxy S24 ultra

Welcome, @Spirited75 

Thanks for sharing this concern on the Roku app. We're here to help!

Are you getting any error messages when you try to sign in? If you could take a quick photo of it, that would help us check it out. We’d love to help!

Roku Community Team

Jharra Q.
Roku Community Moderator
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Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!