TVs & players

[Blou1]

Hey, can someone please help me, my TV won’t connect to my wireless internet, the other items in my house do, it worked fine yesterday and now, nothing. It’s giving me an error code of 014.30, maybe someone can help me make my next move to see what I can do to get the TV to connect.

[RokuArjiemar · Accepted solution]

Hello! @Blou1,

We're thrilled to have you join us here in the Roku Community!

Thank you for reaching out to us regarding your Roku TV's failure to connect to your wireless network. We are pleased to assist you with this issue.

• How many devices do you have connected to your network right now?
• Did we recently make any changes to your network or network provider?
• When trying to connect to your network, what do you see on your screen?
• What error message/code are you getting after trying to connect to your network?
• How far is your Roku TV from your network router?

We recommend restarting both your Roku TV and router to fix the connectivity issue (Error 14.30).

System restart your device

1. Press Home  on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

In either case, your Roku device will complete a system restart and hopefully return to normal operation after a moment. Additionally, it's more ideal to keep your modem/router closer to your Roku TV to have an excellent signal for better network connectivity.

Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.

Thanks,
Arjiemar