TVs & players

[Tooh78]

I’ve had my Roku TV for a couple of years. Its model number is E4FAB65R. Any time I get on the Netflix or YouTube TV apps, it freezes, put a crazy screen on and restarts. 

[RokuERey · Accepted solution]

Hi @Tooh78,

Thanks for joining us here in the Roku Community!

We'd like to be of support with this channel playback issue, and we appreciate you flagging us about this.

If you haven't had any troubleshooting applied, we've got you covered with our support page here: How to resolve a channel playback issue.

Or let us know if this has been exhausted and we will take a close look at it.

Thanks,
Rey