Help

TVs & players

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Debra1956
Newbie
‎01-21-2024 01:41 PM

Roku Streamming stick just quit all of sudden

All we could get was the home screen and the remote wouldn't do anything. We changed batteries in the remote and did all the suggested things on your site, unplugging and removing batteries and then plugging it back in and putting the batteries in the remote and now we get nothing. The stick is very warm. Very disappointed in this because we really liked what we were getting.  

Tags (1)
0 Kudos
Reply
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator
‎01-21-2024 03:05 PM

Re: Roku Streamming stick just quit all of sudden

Hi @Debra1956,

Welcome to the Roku Community!

We understand you're having a problem with the Roku streaming stick since the Roku remote is not working. We're happy to assist you further. Please check out this support article here on how to fix your Roku voice or simple remote that is not working.

If the problem still persists, please keep us posted.

All the best,

John

John
Roku Community Moderator
0 Kudos
Reply
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!