TVs & players

[George_G_419]

I have 5 Roku streaming sticks in my house and 4 of them got Roku os 14.5, I'm still stuck on os 14. Been having issues with it like poor performance. Was told I'd receive the 14.5 update by the end of April and still haven't received it. Been waiting for this update for months. 

[RokuEmmanuel-D]

Hey, @George_G_419.

Thanks for reaching out here!

We see that you still haven't received OS 14.5 for your Roku Streaming Stick.

The new software update is still being released for all Roku TVs and devices, but don’t worry—your device will automatically download the latest version as long as it's available and connected to the internet.

You can also check for manual software updates here!

Stay tuned!

Roku Community Team

[George_G_419]

I read online and was told by @RokuSupport on Twitter that the update will be widely available by the end of April. I still haven't received the update.... I called Roku customer support earlier today and am agent told me that the update was pulled due to some issue. 

[RokuEmmanuel-D · Accepted solution]

Thanks for the reply, @George_G_419!

Just a heads up, your Roku Streaming Stick is still on its way to receive the Roku OS 14.5 update, as confirmed with the team. You'll get the update in no time! Stay tuned.

Please let us know if you have other concerns.

Roku Community Team