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kaseycorryn
Newbie
‎12-11-2023 10:11 AM

Roku OS 12.4 Known Issue/Bug Affecting Connectivity in Managed Communities

Does anyone know if the Roku OS 12.4 Known Issue/Bug Affecting Connectivity in Managed Communities is going to be resolved with Roku OS 12.5?

Many have been unable to use their TVs for months due to Roku's known issue/bug in these communities, yet the support team has no way to assist and does not seem to care about the fact that their customers are unable to use their own TV products.

I reviewed the https://support.roku.com/article/228844467 and https://developer.roku.com/docs/developer-program/release-notes/roku-os-release-notes.md but haven't found much addressing this ongoing known problem.

Hoping to see if the community has any additional information - thank you!

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Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!