TVs & players

[Stephie221]

MY Roku ION tv, it is 4 years old,  will not connect to wifi, the red light power light on the bottom of the TV is flashing.  

I have un-plugged, re-plugged, both my TV and router, nothing has worked.  

TV will not power on, so i cannot reset it, i found the reset button, ive pressed, but the button will not move

I dont know what else to do.  Besides buy a new one, which does not fit in the budget.  

Anyone have any other suggetsions?

Thank you!

[RokuTakashi]

Hi, @Stephie221 

Thanks for reaching out!

I understand that you've encountered an issue with the Onn Roku TV. I'm here to refer you to the right support.

It is advised to contact Onn's support team and inquire further about your concern. TV manufacturers provide direct support with their TV models.

To contact them, refer to Onn TV Support

Hope this will be addressed soon.

Thanks,
Roku Community Team

[Stephie221]

Thank you so much for the quick response!

[RokuTakashi]

Happy to help, @Stephie221 

If you encounter any issues, feel free to reach out to us. We're here to help.

Thanks,
Roku Community Team