TVs & players

[UpstateNY]

deleted app, did hard reset of iPhone, downloaded app, and got the same old same old. App doesn’t work. There is a horizontal bar showing that it is trying to load and a vertical bar, showing that it is trying to load and nothing happens. It’s useless.

[UpstateNY]

12.2.0 Roku app, 18.3.1 iPhone iOS. 

[Kfnne]

Same here. iPhone 12 mini, iOS 18.2.1, Roku app v 12.2.0. 
search returns results, click on any result and screen goes to a pulsing purple cloud. Icon bar stays at the bottom but is unresponsive. 

[RokuEmmanuel-D]

Hey everyone!

Appreciate you sharing more info! This will help us look into things and get it sorted out faster.

We'll ensure to keep this thread posted for more updates!

Let us know if you need help with anything.

Best,
The Roku Community Team

[Al30]

Same issue,  on android... tried restarting, different networkd and reinstalling no resolution

[RokuEmmanuel-D]

Thanks for reaching out, @Al30!

We understand you're also experiencing the issue. 

Let's have your device details so we can get this investigated with the engineering team.

Please check out this thread, and you'll see the requested info above!

Looking forward to your contributions.

Best,
The Roku Community Team

[Jaytyson73]

Same issue IPhone 11 Pro 18.3.1

[RokuReynan-L]

Hi, @Jaytyson73.

Greetings from the Roku Community!

Thanks for letting us know that you're also having the same issue and providing us with the information we need. No worries, our appropriate team is already aware of this. We'll update you once we have an update.

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
The Roku Community Team

[Goldielocks2go]

Roku 12.2.0

IOS 18.3.1

[Goldielocks2go]

Oops.   iPhone 14 Pro Max. 
worked fine until recently.