TVs & players

[Timmac]

TV model number C218GB

The screenshots of the Channel 4 app on the Roku store show a "Live TV" tab but I don't see it. 

Why?

[RokuJohnB]

Hi @Timmac,

Welcome to the Roku Community!

We understand you're having a problem finding channel 4 on your live TV. We will be more than happy to assist you, but we will need more information. Could you send us a photo or video of your running issue?

With detailed information, we will be able to assist you further.

Thanks,

John

[Timmac]

I'm referring to the channel 4 uk app:

https://channelstore.roku.com/en-gb/details/6c1de7956e0cae18c199bd8769153347/all-4

You can see in those screenshots there is a Live TV section, which I don't see.

[RokuTakashi · Accepted solution]

Hi @Timmac,

Thanks for keeping us posted!

Channels on the Roku platform are managed and designed by the channel providers themselves. it might be that there were some changes or features that were temporarily removed. You can reach out to Channel 4 UK directly and inquire further about this to address your concern.

If there's anything we can assist you with aside from this, let us know!

All the best,
Kash