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bezell
Newbie
‎11-05-2023 10:28 AM

Roku Express keeps resetting

Have a month-old Roku Express. It worked until this afternoon. Now it is in a state of resetting. Even if I add wifi, email and register it, the device resets and comes back to start over.

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2 REPLIES 2
bezell
Newbie
‎11-05-2023 11:02 AM

Re: Roku Express keeps resetting

OK, so removed the devi ce, reset it and re4added - when it gets to "adding channels" it immediately reboots and after approximately 5 minutes, goes back to "Sign in / Crate your account". Maybe a memory issue?

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renojim
Community Streaming Expert
‎11-05-2023 02:05 PM

Re: Roku Express keeps resetting

How are you powering it?  If you're using the TV's USB port, try using the supplied power adapter.  If it didn't come with one, try using one from a phone or tablet.  You might also want to try a different USB cable if you have one.

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