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Amcal23
Newbie
‎11-29-2023 07:18 PM

Roku 3820R2 connection problems

I have a Roku 3820R2 Streaming stick 4k, 12.5.0 build 4k4178-e6 with Comcast internet 1200MBS .  I have to reset it at least 10 times per day for it to work.  I am approximately 15 feet from the Comcast router.  Finally said to **bleep** with Roku and got directv.  Worst purchase I ever made was Roku stick

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1 REPLY 1
makaiguy
Community Streaming Expert
‎11-30-2023 05:25 AM

Re: Roku 3820R2 connection problems

If your Roku has a "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" setting, try disabling it.

If that doesn't help, what does it do or not do that causes you to reset it?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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