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Fweiner
Newbie
‎11-07-2022 06:05 AM

Remote won’t pair or work

Model 3810x sn:213032731022

stopped working. Interferes with my xfinity remote. On off and volume work but no other buttons. Won’t pair. Changed batteries. No buttons sticking. Seems to run hot even with extension. Worked perfectly before. 
[personal information removed]

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Tivoburkee
Community Streaming Expert
‎11-07-2022 09:28 AM

Re: Remote won’t pair or work

Do you still have the original USB with bump attached? That's what the remote is communicating with, not the stick itself. It might have gone bad. It still controls the tv because it's sending IR commands directly  to the TV. 

Edmund
Roku Community Streaming Expert

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