TVs & players

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Remote problems and no volume controls

I bought a remote almost a year ago and it wouldn't work on my tv. I figured it was because I didn't have a fire stick. I gave it to my friend who does have one and it won't pair at all. Also why is there no volume control it doesn't make sense not to have one.

Tags (1)
0 Kudos
1 REPLY 1
Tivoburkee
Community Streaming Expert

Re: Remote problems and no volume controls

A Roku remote without volume keys is an IR only simple Roku remote. It comes with cheapest model of Roku, or is sold at the cheapest price. Also IR remote is useless on any Roku Stick, since Stick don't have an IR sensor, and only accepts wifi remotes. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Community is Temporarily in Read-Only Mode!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

Thanks for your patience — we’re excited to share what’s next!