TVs & players

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Rhillbilly
Newbie

Remote not charging with new Roku ultra

First time I’ve had to charge the remote. Tried multiple power bricks and charging cords. Tried resetting the remote and Roku ultra. Nothing has worked.

Tags (1)
0 Kudos
1 REPLY 1
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Remote not charging with new Roku ultra

Thanks for sharing it here, @Rhillbilly!

Looks like your Roku remote is not charging, and we'd like to help!

Can you share what specific model of Roku remote you have so we can take a closer look? 

We look forward to hearing from you!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
0 Kudos
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!

For support, visit support.roku.com.