TVs & players

[lorna12365]

The batteries in my remote were draining faster than ever. I found something here on the site that said  I should reset remote to factory. I did. Then I had to create everything over again.  And I think that's the problem. I have 3 Rokus all under the same account.  Now this Roku is NOT connected to that account. And it won't stay connected to wifi. 

All my Rokus are Express 4K+ and all have voice remotes.  How do I fix this?

I know my router and wifi are good because I work from home and am using wireless now.

[RokuJechealR · Accepted solution]

Hi @lorna12365,

Welcome to the Roku Community!

We understand that you're having a problem with your remote draining fast. Thank you also for taking such excellent troubleshooting steps.

Here are some troubleshooting steps to set up your Roku device and pair your voice remote:

• How to set up your Roku Express 4K
• How to set up your Roku Voice remote
• How to fix your Roku voice or simple remote

Please keep us posted on what you find out!

All the best,

Chel