TVs & players

[RokuJohnB]

Hi @Stoned2day,

Welcome to the Roku Community!
We'd like to take a closer look into this issue that you're having with the Roku remote. What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV) What troubleshooting steps have you taken so far?

With detailed information, we will be able to assist you further.

Thanks,

John

[Stoned2day]

My serial number is 18G340062646. Can’t get it to connect to Roku remote. Can you please advise and also provide my occ number. Thanks

[RokuMary-F]

Hi Community users,

We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


Best regards,
Roku Community Team