TVs & players

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cbran907
Newbie

Pauses on and off by itself

I am having this issue. For me it's happening across multiple channels/apps. I will be watching something (happens with both live and recorded shows), and what I am watching will randomly pause, I hit play, and soon after it will pause again. Timing is random. Conversely if I pause what I am watching it will often un-pause itself.

I have done a reset multiple times and that does not help.

Any other advice on how to fix this problem?

 

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Pauses on and off by itself

I've seen this myself.  I think it's a new feature with the v14 software update.  In my case it happens when I'm pretty sure my connection can't keep up.  It used to show the spinning buffering indicator, but now it pauses for an instant and then resumes on its own.  I find it annoying and would rather see the buffering indicator.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!

For support, visit support.roku.com.