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Aniya3330
Newbie
‎08-14-2023 01:18 PM

Paid subscription for ambitious on roku tv, but I can't get it in my bedroom.

I paid for a subscription to roku tv but what I paid for is not coming up on the tv in my bedroom. 

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2 REPLIES 2
Aniya3330
Newbie
‎08-14-2023 01:22 PM

Re: Paid subscription for ambitious on roku tv, but I can't get it in my bedroom.

I'm not able to enjoy what I paid for. 

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RokuEuniceL
Retired Moderator
‎08-14-2023 01:31 PM

Re: Paid subscription for ambitious on roku tv, but I can't get it in my bedroom.

Hi @Aniya3330,

A warm welcome here in the Roku Community!

We understand that you are having problems with your subscription since you are not able to enjoy its benefits. We're happy to help. To be better assisted with your subscription inquiries, we suggest you contact our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Select the Accounts and Billing option to be directed to their contact information.
Kind regards,
Eunice

Eunice L.
Roku Community Moderator
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