TVs & players

[samfoltz]

having trouble getting activation code through email 

[samfoltz · Accepted solution]

help

[samfoltz · Accepted solution]

please help

[RokuJechealR]

Hi @samfoltz,

Welcome to the Roku Community!

Could you tell us specifically the issue you're experiencing? Are you getting any error messages?

You can try following the troubleshooting steps on our Support page: How do I resolve an issue when activating or linking my Roku streaming device?

We'll be able to assist you once we have further details of your concern.

All the best,

Chel

[samfoltz]

yes we can not reach you at my email address

[RokuJohnB]

Hi @samfoltz,

Welcome to the Roku Community, and thanks for keeping us posted!

We understand you're having trouble getting the activation email. We're happy to assist you further. To determine whether you have an email that was sent straight from Roku, please try checking your spam or junk folder.

Let us know how it goes.

Regards,

John