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howaja
Newbie

Need help getting from the lets get started screen back to the home page

 
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5 REPLIES 5
renojim
Community Streaming Expert

Re: Need help getting from the lets get started screen back to the home page

Did you factory reset your Roku device?  What kind of device is it?  If you're at the "Let's get started" screen, you'll have to go through the whole process of linking it to your Roku account as if it were a new device.

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John1443
Newbie

Re: Need help getting from the lets get started screen back to the home page

It is a 2024, Roku 43 inch Select Series Smart TV

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HDMIGuy
Roku Guru

Re: Need help getting from the lets get started screen back to the home page

@John1443 Is this a new TV?  Did you do a factory reset of the TV?  Not sure what your question is.

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John1443
Newbie

Re: Need help getting from the lets get started screen back to the home page

It is a 2024 Roku Smart TV, 43 inch Select Series 4k HDR, with enhanced Voice Remote. Yes is new. Idid not factory reset anything. It won't get off the "Let's Get Started" page.

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renojim
Community Streaming Expert

Re: Need help getting from the lets get started screen back to the home page

@John1443, you need to pair the remote before it will work.

How to set up your Roku® voice remote | Official Roku Support

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