Did you factory reset your Roku device? What kind of device is it? If you're at the "Let's get started" screen, you'll have to go through the whole process of linking it to your Roku account as if it were a new device.
It is a 2024, Roku 43 inch Select Series Smart TV
@John1443 Is this a new TV? Did you do a factory reset of the TV? Not sure what your question is.
It is a 2024 Roku Smart TV, 43 inch Select Series 4k HDR, with enhanced Voice Remote. Yes is new. Idid not factory reset anything. It won't get off the "Let's Get Started" page.
@John1443, you need to pair the remote before it will work.
How to set up your Roku® voice remote | Official Roku Support
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