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My Roku tv won’t turn on

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My Roku tv all of a sudden won’t turn on but the red light is still there what can I do to fix it 

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RokuReynan-L
Community Moderator
Community Moderator

Re: My Roku tv won’t turn on

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Hi, @cairemitchell22 and @Tawana42.

Welcome and thank you for posting here in the Roku Community!

We appreciate you bringing this to our attention about your TV having a black screen.

To start, have you tried plugging in the TV to a different power outlet? Also, have you tried pressing the power button on the TV?

If so, we suggest contacting your TV manufacturer as this may be a hardware issue. As Roku is only an operating system for your TV.

To contact your TV manufacturer, you may visit this support article on where to get support for your Roku TV

We hope this will be sorted out soon.

Regards,
Reynan

Reynan L.
Roku Community Moderator

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3 REPLIES 3
Tawana42
Newbie

Re: My Roku tv won’t turn on

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It’s a black screen 

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Tawana42
Newbie

Re: My Roku tv won’t turn on

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My Roku tv blackout 

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RokuReynan-L
Community Moderator
Community Moderator

Re: My Roku tv won’t turn on

Jump to solution

Hi, @cairemitchell22 and @Tawana42.

Welcome and thank you for posting here in the Roku Community!

We appreciate you bringing this to our attention about your TV having a black screen.

To start, have you tried plugging in the TV to a different power outlet? Also, have you tried pressing the power button on the TV?

If so, we suggest contacting your TV manufacturer as this may be a hardware issue. As Roku is only an operating system for your TV.

To contact your TV manufacturer, you may visit this support article on where to get support for your Roku TV

We hope this will be sorted out soon.

Regards,
Reynan

Reynan L.
Roku Community Moderator
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