My HiSense Roku tv keeps resetting on its own…just started happening yesterday. My TV is only 2 years old. I can’t even get to the settings menu to even try to update anything before it resets. I have unplugged it overnight and it still is having the same issue. Anybody else have similar issues, if so any assistance would be great!
Hi @RomeroNando
Thanks for keeping in touch!
Have you tried contacting the TV manufacturer - Hisense to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. They'll be the best ones to help regarding your issue.
You can contact them here: Hisense Support. Call them at 1-888-935-8880.
We hope it helps!
Warm Regards,
Lianna
We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.
Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality.
In the meantime, for additional assistance, visit our Support Site.
We're sorry for this disruption — we’re excited to share what’s next!