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Dphpac
Newbie
‎08-11-2024 01:50 PM

Merge accounts on separate devices

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How to get two separate devices (TV’s) on the same wifi network but 2 different accounts with different email accounts. How to merge into one account. 

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renojim
Community Streaming Expert
‎08-11-2024 06:38 PM

Re: Merge accounts on separate devices

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The only way to change the Roku account a device is linked to is to factory reset it, so you'll have to do that with one of the devices.  There's no way to merge two accounts.  You'll want to cancel any subscriptions you have through Roku for the account of the one you factory reset and maybe close the account if you don't plan on using it again.

How to factory reset your Roku® streaming device | Official Roku Support

How to close your Roku® account | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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renojim
Community Streaming Expert
‎08-11-2024 06:38 PM

Re: Merge accounts on separate devices

Jump to solution

The only way to change the Roku account a device is linked to is to factory reset it, so you'll have to do that with one of the devices.  There's no way to merge two accounts.  You'll want to cancel any subscriptions you have through Roku for the account of the one you factory reset and maybe close the account if you don't plan on using it again.

How to factory reset your Roku® streaming device | Official Roku Support

How to close your Roku® account | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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