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emholly
Newbie
2 weeks ago

Logging out of another families Disney+ that I used to share with

I used to share a Disney+ with my exes family, but I don’t know how to logout of their account on my new Roku. I already tried the factory reset, and it is still logged into theirs. I’m wanting to login to my own account.

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makaiguy
Community Streaming Expert
2 weeks ago

Re: Logging out of another families Disney+ that I used to share with

While viewing the channel:

  • If necessary  press BACK button to access left side menu.
  • Click on ACCOUNT at bottom of menu.
  • Click on LogOut.

Now log back in using YOUR account credentials.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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