TVs & players

[Alisha89]

Horizontal lines showed up on my Roku onn TV about a month ago. It's there on everything. Now it's starting to flash white and green in some spots. My TV is only 2 years old. I've unplugged it. I've reset it. Nothing is helping. 

[RokuNimfa-C]

Hi @Alisha89, 

Welcome to the Roku Community. 

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach them here: Onn Support or call 1-844-334-2355. 

Please let us know if there is anything else we can assist you with.


Regards, 
Nimfa

[NM13]

I have the same issue with my Hisense Roku. Spent hours between Roku and Hisense support and they just blame each other and tell me to call the other. No solution offered. TV is less than 3 years old and should not be doing this. I have older TVs that are running perfectly.