@DragDoll-
Warranty in US is 1 year (don't know about elsewhere).
Warranty claim instructions: https://support.roku.com/article/208757058
Note: On claims for remote controls, when they ask for serial numbers, the want the serial number from the DEVICE you are using the remote with, not the serial number of the remote. (I know, this makes no sense, but Roku is Roku.)
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
