TVs & players

[Benedlr]

Anyone else experience pixels and judder on their screen with fast moving scenes after this last update? Never had this problem before the addition of LED Motion Clarity which helps some but degrades the picture. This even happens during COMMERCIALS. HEAR THAT MR. ADVERTISER? THE PRODUCT YOU PAID TO HAVE ADVERTISED IS MUDDLED AND UNCLEAR. I guess since that feature is included, they have messed with the feed rate of 480 which is annoying and typical.

[vipin]

My Screen just goes dark and hard to see when Motion Clarity is ON.

I want the TV to  be replaced with a better one.

[RokuDanny-R]

@vipin
Thanks for the post.

If you disable the Motion Clarity, are you still seeing a display issue?

Please keep us posted what you find out.

Thanks,
Danny

[vipin]

I want the MotionClarity to be 'ON' to watch Movies smooth, Right now if I turn on, the screen goes Dark making it unwatchable in little dark room. 

If I turn it off, screen goes Bright back and the smoothness is gone.

[RokuJohnB]

Hi @vipin,

Thanks for keeping us posted!

We understand that you have turned off your motion clarity, but the smoothness is gone. We're happy to help. What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV) Please check out this support article and follow the steps: How to reduce motion blur in fast-moving scenes on your Roku TV™

If the problem still persists, please keep us posted on what you find out.

All the best,

John