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cameronm142
Newbie
‎08-26-2024 05:24 PM

Issues pairing a remote, taking the tab out too early

Setting up my Roku Express 4K+, I took the battery tab out too early because I falsely assumed I needed it to turn the stick on. Now the screen won’t let me get past the “Pair your remote” screen even though I have a working remote. I tried to take the batteries in and out and hit the home and back button simultaneously, but because the Roku stick is on a Roku TV (I got the stick because the TV didn’t have Apple TV), it doesn’t work. Does anyone have anyway to get past the pair your remote screen or to let me pair my remote?

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makaiguy
Community Streaming Expert
‎08-26-2024 05:57 PM

Re: Issues pairing a remote, taking the tab out too early

Don't just hit the Back and Home buttons, simultaneously press and HOLD them for 5 seconds or more.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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