TVs & players

[KaterinaJ]

Is Roku tv down for maintenance? Is there an issue somewhere? About 30 mins ago all 3 of my Roku tvs started powering off and on by themselves. And now they won’t even turn on unless I manually press the button. All I can access is the Home Screen. I cannot navigate to any app or setting feature to do a factory reset.

very weird

[RokuRiamie-D]

Hello @KaterinaJ,

Thanks for letting us know about the issue with your Roku TVs. We'd like to take a closer look. Share with us some details:

• When did this issue start?
• What is the current version of all your Roku TVs?
• Have you tried restarting it by unplugging it from the power source?
• Are the Roku TVs plugged into the wall outlet?
• Have you checked the Roku remote to see if the power button is stuck up?

Looking forward to your response.

Roku Community Team