Please call me back someone just called and hung up so if we could fix this today that would be great
Hi @Wizzie,
Welcome to the Roku Community!
Would you mind giving us more details about the issue to further assist you regarding your concern? We'd love to take a look and see what's going on. What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.
All the best,
Chel
We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.
Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality.
In the meantime, for additional assistance, visit our Support Site.
We're sorry for this disruption — we’re excited to share what’s next!