Hi, @nicolecphillips
Welcome!
Thanks for reaching out. I'm here to help you with the Roku TV concern you've encountered.
For us to assist further, I'd like to gather additional information. Share us with the details below.
- What specific Roku TV brand you are having issues with?
- When was the TV purchased?
- What is the specific damage to the TV?
Keep us posted, and we'll continue to help.
Thanks,
Roku Community Team
Takashi O.
Roku Community Moderator