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Maddikinz1
Newbie

How to access Roku box covered in protective box?

Hi! Our box seems to be covered by a protective box so we cannot access it. What to do now?

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0 Kudos
2 REPLIES 2
andyross
Roku Guru

Re: How to access Roku box covered in protective box?

Protective box? Is this your own Roku or are you at some sort of rental or timeshare?

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Strega2
Roku Guru

Re: How to access Roku box covered in protective box?

Yeah, that’s a really odd and vague question.  I guess it could be mean anything from the packaging it came in from a store to a bank vault.

Banned but back. Because why not?
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